FAQ

No, we only supply through our authorized dealer network. This ensures you always receive personal advice and have a reliable partner in your region.

Yes, for larger quantities or long-term partnerships we are happy to discuss the options for a suitable price arrangement. Please contact our sales department for this.

Although we do not supply directly to end users, we are happy to visit you and provide personal advice for your workshop.

We offer a wide range of standard colors. Do you have a specific color request? Many of our products can also be produced in a project color of your choice.

Our range is versatile and designed for different applications. Depending on your needs, our sales team will be happy to advise you on the most suitable solution.

Various standard sizes are available. Do you need non-standard dimensions? Many of our products can also be custom-made.

Yes, we specialize in tailor-made solutions. From special sizes to specific designs, we work with you to find the best option.

Technical details, materials and certifications can be found in our Product Fact Sheets and Test Certificates.These are available with the specific products, our downloadpage or can be provided on request.

Certainly. On request we can provide a technical drawing or supply sample/test material, so you can check in advance whether the product meets your expectations.

A large part of our range is available directly from stock. For current lead times, please contact our sales department.

Yes, this is possible by arrangement. We are happy to look at the fastest delivery option together with you.

Transport costs are calculated per order, depending on volume, weight and destination. You will always receive a clear quotation.

Yes, both options are possible. This allows us to tailor the delivery to your logistics needs and optimize costs. If we deliver to a different location, the shipment will be carried out neutrally in the name of our dealer.

Yes, you are welcome to collect your order from our central warehouse in Rijen (NL). Please inform us in advance.

No, we do not work with track & trace. If desired, our sales team will keep you updated on the shipping status.

The product specifications and unique features can be found in the Product Fact Sheets. These are available with the specific products or can be explained by our staff on request.

Depending on the type of product, our sales team can provide you with clear explanations and practical tips for use.

All material and construction details can be found in the technical documentation. We will be happy to send this to you on request.

Yes, our staff can advise you on the correct maintenance to ensure your product performs optimally for many years.

Prices vary depending on design and quantities. Please request a current quotation from our sales department.

We work with standard invoicing and bank transfer. Credit cards, PayPal or mobile payment options such as Apple Pay and Google Pay are not available for payments.

Yes, that is possible. Please contact our sales department to arrange this.

Yes, for a return you will always receive an RMA number and clear instructions from us. Please mention this number on the return shipment.

Only if the item is unused, undamaged and in the original packaging.